- Roku devices use the HDCP standard for copyright purposes.
- Sometimes an HDCP error is displayed on Roku devices. Troubleshooting is not difficult and we show you how.
- If you are a fan of the brand, read more in our special Roku section.
- Apart from that, in the dedicated Entertainment section on our website, you will find more interesting articles.
HDCP (High-bandwidth Digital Copy Protection) is the copy and content protection standard used in the film and television industry to prevent unauthorized circulation of content.
Roku receivers apply the HDCP protocol for the same reason. As is the case with any electronic equipment, errors can sometimes occur.
With Roku, you may get the HDCP Error Detected message , also known as error code 020. A purple screen may also appear in the background.
Contents index
- How can I overcome the HDCP Error Detected problem?
- Troubleshoot using the onscreen steps
- Additional solutions
- FAQ: Learn more about how to fix HDCP error on Roku
How can I overcome the HDCP Error Detected problem?
Troubleshoot using the onscreen steps
In addition to following these prompts, some users mentioned that they solved the issue by waiting a couple of minutes before reconnecting the cables to each device.
Also, if you’re streaming 4K Ultra HD content and you get a purple screen, make sure your TV or AVR is HDCP compliant, and that your HDMI cable (if you’re using one) isn’t faulty.
Additional solutions
- Use a different HDMI input on your TV.
- Use a different (or shorter) HDMI cable.
- Connect the Roku player directly to the TV, if you are using an HDMI or AVR switch.
- Try a different TV, if possible, or switch to a TV if you’re using a computer monitor.
- Try different display settings on your Roku player; change them from Settings > Display Type .
FAQ: Learn more about how to fix HDCP error on Roku
- Does Roku require HDCP?
Yes. HDCP is a content and copy protection protocol used by the film and television industry. Roku streaming devices use the primary HDCP, while for 4K or 4K HDR streaming content, HDCP 2.2 is required.
- Is my HDMI cable HDCP compliant?
New equipment such as HDTVs and HDMI or DVI cables are generally HDCP compliant. Older TVs, VGA cables, or DVI or HDMI cables may not be HDCP compliant. Contact the manufacturer for details.
- How do I disable HDCP on Roku?
HDCP is a standard use of content protection for Roku devices. But if an error occurs, try these steps:
- Unplug the HDMI cable on both the Roku and your TV.
- Turn off and unplug the TV and Roku for a couple of minutes.
- Reconnect the HDMI cable to your TV and Roku and turn on both devices
