If you’re having trouble with Facebook videos, here are some tips to help you fix it quickly.
Facebook has many videos that users can enjoy for hours, without interruptions. If for any reason you are having problems with Facebook videos , because they do not play on your cell phone or computer , here we want to help you.
One of the coolest features of Facebook is that there are many videos for people to watch. However, sometimes due to device issues, Facebook won’t play the videos , disrupting the viewing experience.
To help you with that, here we have put together a guide that shows you how to troubleshoot Facebook videos on your devices.
Facebook videos are not played on my cell phone
If you have problems watching Facebook videos on your Android or iPhone cell phone, here are several suggestions to solve it.
#1. Restart the Facebook app
The first thing to try when you experience problems with Facebook videos on your cell phone is to close and reopen the application . This will force the application to reload all the files, being able to be solved if any had crashed.
Additionally you can try closing and re-logging in with your account.
#2. Clear application cache
Like any other application, the Facebook application also caches files on the device. If you don’t erase them regularly, they will increase over time and cause problems. Too many cache files may be the reason for you having Facebook video problems on your Android device.
To clear the cache, go to Settings> Applications and notifications> Facebook> Storage and click on Clear cache . This will clear all the cache files for the Facebook app on your Android device.
#3. Restart the cell phone
If exiting and restarting the Facebook app didn’t solve the problem, then restart your iPhone or Android so that all temporary resources are released.
When the phone starts up again, open the Facebook application and see if you can play the videos.
#4. Reinstall the app
The Facebook application files may have been corrupted on your device, so you should reinstall the application to fix the problem. This basically means removing the app and then installing it again from the App Store on iPhone and from Google Play on Android.
#5. Free up space on iPhone
When playing a video in the Facebook app on your iPhone or iPad, the video is temporarily downloaded to your device. And if you don’t have enough space available, then you won’t be able to watch the video. Therefore, you should free up some memory space on your iPhone to be able to watch Facebook videos.
To do so, head to Settings> General> Storage & iCloud Usage> Manage Storage on your iPhone . Then look for the applications that are taking up a lot of memory and that you don’t usually use. Delete these apps to free up space.
# 6. Reset network settings on iPhone
In order to view Facebook videos, your network configuration settings must be configured correctly on the iPhone. If you are not sure, you can reset the settings to the default values.
Go to Settings> General> Reset and tap on Reset Network Settings . This will reset all your network settings to factory defaults.
# 7. Use a browser to view Facebook videos
If none of the above methods solved the problem, then you should consider using an alternative method to view the videos. In this case, I suggest you use a web browser to access the Facebook site.
For example, use Chrome, Safari, Firefox or any other browser of your choice to access Facebook and watch videos. This method will certainly work for you, and you will be able to avoid problems with the app’s Facebook videos.
Facebook does not play videos on computer
The problems do not only appear on the cell phone, but in the browser of your PC you can also play Facebook videos. Fortunately, you have some quick ways to solve the problem on your computer.
#1. Refresh or close and open the browser
Many times, Facebook videos will not play due to the page or browser becoming unresponsive. The simplest solution is to update or restart the browser .
#2. Make sure your internet connection is working
The first thing to check is if you have an active internet connection on your computer. Make sure that the WiFi or any other network you are connected to is working and has a reasonably good speed.
Additionally, to be sure that your Internet connection has a good network speed, you should restart the router or the ADSL modem. Then try to play the Facebook video.
# 3. Clear the browser cache
Over time, browsers accumulate a large number of cache files. If you don’t remove them, they can be too much and slow down your system and browser. And often these files cause problems like the one we cover in this post.
You can clear your browser’s cache from the settings menu in almost all web browsers out there.
#4. Disable hardware acceleration
Some web browsers, such as Google Chrome, use hardware acceleration to give you a better viewing experience. But sometimes this feature doesn’t work well and you will need to disable it to fix Facebook video problems.
In Chrome, go to Settings > Advanced settings and turn off Use hardware acceleration when available .
#5. Update browser
You should always keep web browsers up to date and if you haven’t updated yours for a long time, this is probably the reason why you are having trouble with Facebook videos on your computer.
You should get the latest version of whatever web browser you use and install it on your computer. You will see that the new version has fixed a lot of problems and it may have fixed the problem of Facebook videos as well.
# 6. Use another browser
If you have problems with a specific browser on your computer, it is advisable to try using another browser. Then you can check if the problem also occurs in the new browser.
Sometimes things may not work the same for all browsers or some have a compatibility problem. If Facebook videos won’t play in your current browser, switching to a working browser might be the solution to the problem for you.
# 7. Download the video to watch it offline
If after trying all the suggestions, you still cannot watch videos on Facebook from the browser, your last option is to download the video to your computer and to play it offline.
Perhaps this solution is not very satisfactory or permanent, but if you really need to watch one or more videos and Facebook does not play them, then perhaps you should consider it as an immediate and temporary solution.