Fix Microsoft Store won’t open

Index

• Why is the Microsoft Store not responding?
• Fix Microsoft Store won’t open
  • Run the command WSReset.exe
  • Check Date & time are correct
  • Windows Store Troubleshooter
  • Reset Microsoft Windows Store from settings
  • Re-register the Microsoft Store
  • Create a new user account

Microsoft Store app not opening after Windows 10 20H2 update, Microsoft Store not opening or closing immediately after opening The main culprit for this issue is local caches which may be corrupted. If you are also experiencing similar problem with Microsoft store Here are some effective solutions that you can apply.

Why is the Microsoft Store not responding?

The Microsoft Store app caches some details about installed and available apps to speed up the process of navigating them and improve the responsiveness of the Store app. But sometimes due to corrupted system file or error in the latest update, this cache can get corrupted or damaged. This causes the Microsoft Store to become unresponsive, The Microsoft Store does not open or closes immediately after opening.

Fix Microsoft Store won’t open

Whenever you experience Microsoft Store issues like Microsoft Store not working, Microsoft Store opening and closing immediately, or Microsoft Store not loading or unloading apps, apply the solutions below.

Run the command WSReset.exe

• Press Windows Key + R, type exe, and press Enter.
• The WSReset tool resets or clears the Windows Store without changing account settings or removing installed apps.
• A blank Command Prompt window will open, which will clear the Windows Store caches. After about ten seconds the window will close and the Microsoft Store will open automatically.
• Check this time Microsoft is stable now no more error occurs.

Check Date & time are correct

Another common reason that can cause the Microsoft Store not to launch is incorrect date and time settings. Basically, the Store app requires an internet connection to connect to the Microsoft server to download or install apps and games. And if your PC’s time zone is different from your region, then you will get errors when launching the app store, because its data compares the date and time and it doesn’t load if the comparison is not equal. To do this, you must update the time and date according to your region.

• Open settings using the keyboard shortcut Windows + I
• Click Time & Language, and then Date & Time
• Here you set the exact time zone depending on your region.
• Restart windows and open windows store, check if the problem is resolved.

Windows Store Troubleshooter

Runs the Windows Store Troubleshooter that automatically detects and fixes some of the basic issues that might be preventing your store or apps from running, such as lower screen resolution, incorrect account or security settings , etc.

• Open Windows Settings and then Update & Security.
• Select Troubleshooting on the left hand side Click Additional Troubleshooter link
• Scroll down to locate the Windows Store, select it, and click Run the troubleshooter to allow Windows to check and fix any issues that prevent the Windows Store from opening properly.

Reset Microsoft Windows Store from settings

• Open Windows Settings, (Windows + I)
• Click Apps, then Apps & Features,
• Search for Microsoft store and select Advanced options.
• A new window opens, click reset to reinstall the app and return to its default settings.
• You will get a notice that you will lose data in this app. Click “Reset” again, and you’re done, Restart windows and check if the windows store is working properly.

Re-register the Microsoft Store

If none of the above solutions work for you, then create a new local cache folder and rename the old cache folder.

Open This PC on the desktop, find the View tab and check the hidden items.

Now navigate to the following path.

C:NNname of userAppDataNLocalNde packets from Microsoft.WindowsStore_8wekyb3d8bbweNLocalCache

Note: Replace the username with the name of your current user account.

Now in the LocalState folder, look for the folder named cache if you find the Cache folder, rename it Cache.old. Then create a new folder and name it Cache. If the Cache folder doesn’t exist by default, just create the new empty folder and name it Cache. Now close File Explorer and restart Windows, on next startup open Windows Store and check if the issue is resolved.

If not, right click on the start menu, select PowerShell (admin)

Then run the following command.

$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + “AppxManifest.xml” ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest

Restart Windows and check that the Store app is working properly.

Create a new user account

Try these steps to create a new user account and see if that fixes the issue.

1. Go toConfiguration.
2. Choose Accounts and then select Other User Accounts on the left.
3. Select Add an account.
4. Enter a username and click Next.
5. Click Finish.
6. Sign out of the current account and sign in to the new account.
7. Check if the problem persists.

Have these solutions helped you fix Microsoft Store not opening issue ?