FIX: Mail app crashes on Windows 10

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Having problems with the mail application in Windows 10, Windows 8.1 is something that many users have complained about in their use of the operating system. The most common problem is that the mail app will stop syncing with the accounts you have in Windows 10, Windows 8.1. Therefore, I have decided to explain to you how you can fix your mail application if it periodically does not run on Windows 8.1.

The reasons why your mail application stops responding or does not work properly in Windows 8.1 is due to the fact that the license that you have for a specific application such as the mail application might be out of sync with the license that you have in Windows 8.1 operating system. In order for us to fix this problem, we will first do some troubleshooting steps within Windows 8.1 and also run the SFC (System File Checker) for Windows 8.1 to fix any registry errors you may have.

Contents index

  • FIXED: Windows Mail app stopped responding
    • Install the latest updates
    • Update your Windows Store apps
    • Synchronize your licenses
    • Run the SFC scan
    • Change your location settings
    • Use a different email client

FIXED: Windows Mail app stopped responding

  1. Install the latest updates
  2. Update your Windows Store apps
  3. Synchronize your licenses
  4. Run the SFC scan
  5. Change location settings
  6. Use a different email client

1. Install the latest updates

  1. Move the mouse cursor to the lower right side of the screen.
  2. In the menu that appears, left-click or tap the “Settings” function.
  3. Now from the Settings menu, left click or tap on the “Change PC settings” option.
  4. Look in the next window for the option “Update and recovery” and left click or tap on it. </li>
  5. Now find the “Check Now” button and left click or tap on it.
  6. The verification process will take up to 10 minutes and then it will give you the updates you need to install.
  7. If you have updates available, left click or tap the “install updates” function to see all available ones.
  8. Once the updates have been installed, left click or tap the “Finish” button.
  9. Restart your Windows 10, 8.1 operating system.
  10. After the device starts, check again if your Mail app is working properly.

Note : in Windows 10, the route to take is a little different. To install the latest updates, go to Settings> Update & Security> Update> and hit the ‘Check for updates>’ button.

  • RELATED: Fix: Your Account Settings Are Not Up To Date in Windows 10 Mail App

2. Update your Windows Store apps

  1. From the Start screen of your Windows 8.1, left click or tap the “Store” icon.
  2. Move the mouse cursor to the lower right side of the screen.
  3. Now left click or tap on the “Settings” function in the menu that appears.
  4. Find and left click or tap on the “App Updates” feature in the list.
  5. Set the “Automatically update my apps” function to “Yes”.
  6. Restart your operating system after it is done.

3. Synchronize your licenses

  1. From the Windows 8.1 Start screen, left click or tap the “Store” icon.
  2. Move the mouse cursor to the lower right side of the screen.
  3. In the menu that appears, left-click or tap the “Settings” function.
  4. Left click or tap the “> App Updates” function.
  5. Left click or tap the “Synchronize licenses” function.
  6. Now close the windows and right-click or long-press on the “Mail” app on the Start screen.
  7. From the submenu, left click or tap the “Uninstall” function.
  8. Left click or tap the “Uninstall” button again.
  9. Once the application uninstallation is complete, left click or tap the “Store” icon displayed on the Start window.
  10. In the Store window, left click or tap on the “Accounts” option.
  11. Now find and left click or tap the “My Apps” option.
  12. Right-click or long-press the Mail app and then select to install it.
  13. Restart the operating system after installing the mail application.
  14. Check again to see if the app works.
  • RELATED: Windows 10 Mail App Gets New Fluid Design Density Elements

4. Run the SFC scan

  1. While on the Start screen of your Windows 8.1, start typing the following: “Command Prompt” without the quotes.
  2. After the search is complete, right-click or long-press the “Command Prompt” icon.
  3. From the menu that appears, left-click or tap the “Run as administrator” function.
    Note: If a user account control window prompts you, you will need to left-click or tap the “Yes” button to continue.
  4. You should now have a command prompt window with administrative privileges in front of you.
  5. In the command prompt window, type the following: » sfc / scannow » without the quotes.
  6. Press the Enter button on the keyboard.
  7. Let the system file checker finish the process.
  8. When the check is complete, at the command prompt, type: “Exit” without quotation marks.
  9. Press the Enter button on the keyboard>.
  10. Restart your Windows 8.1 operating system.
  11. Check again to see if your M> pan> ail app works properly.
  • RELATED: How to Fix Mail App Sync Error 0x80048830 in Windows 10

5. Change your location settings

Some users managed to troubleshoot their Windows 10 Mail app by changing their location settings. This is how you can change the localization settings:

    1. Open  control panel>  Select region .
      >

<l <span = ””> i> Go to  the  Location tab  > set  the  Home location  in your country.
</ l <>

  1. Go to  the  Administration  tab > Change the system locale .. .
  2. Select your country in the current system locale  menu > press OK> Apply.

You are done, if you carefully followed the steps above, your Mail app will start working again on Windows 10, Windows 8.1 respectively.

6. Use a different email client

However, you can consider switching to a fully dedicated email client. In that case, we suggest you check out our review of Mailbird, the best quality / price software at the moment on the market. Of course, this is not the only email client that you can use on your Windows computer. For more information on the best email clients to use, check out this guide.>

If the mail still doesn’t work, you can also refer to this troubleshooting guide for additional solutions.

If you have any other questions about this article, you can always write to us in the comment section of the page below and we will help you further.

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by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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