- 4 solutions to fix Internet connection problems
- What to do if you can’t connect to the Internet
- Solution 1: Check the IP settings
- Solution 2: install the latest network drivers
- Solution 3: Change the channel width
- Solution 4: run the Internet Connections troubleshooter
4 solutions to fix Internet connection problems
Windows 10 is now released and downloaded by millions of users. So now that the hype is almost over, we have to focus on the potential issues that Windows 10 brings with it.
One of the most annoying problems that undoubtedly needs to be solved as soon as possible is the “lack of Internet connection”. In this article, I’m going to show you what to do if you can’t connect to the internet in Windows 10.
What to do if you can’t connect to the Internet
Solution 1: Check the IP settings
There is a possibility that Windows 10 has disabled the IPv4 and IPv6 protocols after installation, this does not happen very often, but it could happen. So logically all you need to do to get your internet connection back is to re-enable these protocols.
Sometimes your IPV6 may be enabled but it is not working. Re-enabling it will fix this problem.
Here’s how to enable the IPv4 and IPv6 protocols:
- Go to Search , type network and open Network and Sharing Center
- Go to Change adapter settings from left platter
- Right click on your connection device (in most cases it is called Ethernet only) and go to Properties
- In This connection uses the following items: check Internet Protocol version 4 (TCP / IPv4) and Internet Protocol version 6 (TCP / IPv6)
- Click OK and restart your computer
When you turn on the computer again, you can connect to the Internet without problems.
Solution 2: install the latest network drivers
If you were able to connect to the internet before upgrading to Windows 10, don’t try to do anything with your modem (like restart your computer, disconnect all internet connections, etc.) because your modem is clearly not a problem, and you can damage it, which it won’t be good. In the extreme case, if you really want to do something with your modem, go to the device manager or the manufacturer’s website and check if you have the latest drivers installed.
Solution 3: Change the channel width
This step applies to wireless networks. By changing the bandwidth settings, you allow the computer to use other wireless frequencies and extend its range. To do this:
- Navigate to the Network and Sharing Center from the results list
- Go to Change adapter settings
- Select your wireless adapter by right clicking> go to Properties> Go to Configure
- Select the Advanced tab> select the 802.11 channel width and change the value. Keep using a different value until you have established a stable internet connection
- Save the new settings.
Solution 4: run the Internet Connections troubleshooter
Windows 10 also includes a built-in troubleshooter that automatically identifies network problems and errors.
- Go to Settings> Update & Security> Troubleshooting> run the Internet troubleshooter.
If you have any other Windows 10 related problem, you can look for the solution in our Windows 10 Fix section.
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