Firefox Not Working on Window 10. If you are using Firefox on Windows 10 and your browser is currently not responding, please follow the troubleshooting steps below. The steps in this tutorial will help you fix all the errors and issues that can cause Firefox to crash or freeze.
content index
- How to fix Firefox is not responding errors in Windows 10
- initiate a reboot
- Update graphics card drivers
- Disable hardware acceleration from Firefox
- Reset Firefox files
- Create a database of cool places
- Delete session restore files
- reset firefox
How To Fix If Firefox Not Working on Window 10.
Apply Restart.
The first thing to apply is a reboot. If Firefox is not responding, it means that something stopped its processes. And a reboot could be the perfect solution to reset everything. So, close Firefox (if the classic method doesn’t work, close the program via Task Manager) and also restart your Windows 10 system. Lastly, run Firefox and check if everything works as it should now; otherwise, go to the next troubleshooting solution.
Update graphics card drivers
One of the reasons why Firefox can run into issues is related to outdated graphics card drivers. Therefore, you need to make sure that your Windows 10 system is running with the latest driver updates.
- Click the Searchicon , which is located near the Windows start button.
- Type Device Managerand click on the same entry that will be displayed
- From Device Manager, expand the Display Adapters option
- Right-click on each entry and select “Update Driver Software”.
Automatically update your drivers
Updating drivers is a necessary action, but an annoying and tedious process. We recommend the TweakBit Driver update tool (approved by Microsoft and Norton) which can do it automatically with just a few clicks.
This tool will help you avoid permanent damage to your PC by downloading and installing the wrong driver versions. Here is a quick guide on how to do it.
-
- TweakBit Driver Updater
- Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check the versions of installed drivers against its cloud database of the latest versions and recommend the appropriate updates. All you have to do is wait for the scan to complete
- After the scan is complete, you will get a report about all the problematic drivers found on your PC. Go through the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the “Update Driver” link next to the driver name. Or just click the Update All button at the bottom to automatically install all recommended updates.
Note: Some drivers need to be installed in multiple steps, so you may need to hit the `Update’ button multiple times until all of its components are installed.
Disclaimer : Some features of this tool are not free.
Disable hardware acceleration from Firefox
Hardware acceleration is a feature also related to your graphics card. In some situations, depending on certain graphics card configurations, Firefox may enter a freeze loop when hardware acceleration is in use. So, let’s see how to turn this off:
- From the top right corner of Firefox, click the Menuicon .
- From the displayed list choose Options…………………………………………………………………………………………………………… …………………………………………………………………………….
- Go to the General Paneland find the Performance entry .
- From there uncheck the checkbox use recommended performance settings and also uncheck the function `use hardware acceleration when available (use hardware acceleration when available)
- Close Firefox and start your web browser again.
Reset Firefox files
Firefox not responding on Windows 10 may be caused by some corrupted Firefox files. So, you have to repair them. Here’s how you can do it:
- First, go to the official website of Firefox and download a new installation file for your Windows 10 system.
- Don’t uninstall Firefox and don’t delete anything else.
- Close Firefox on your computer.
- On your computer go to the folder where Firefox is installed; there change the name of the program folder: for example from C:Program Filex (x86)Mozilla Firefox to C:Program Files (x86)Fx3805.
- Now, run the installation process by clicking on the downloaded Firefox executable file.
- At the end open Firefox and see if this helped you.
Create a database of cool places
New places database can fix Firefox not responding malfunction – interrupted download processes from Firefox can cause corrupted places within the application database.
- Reminder: your browsing history and bookmarks will be deleted.
- Click the Firefox menu icon and select Help (?)
- Go to the troubleshooting information and from Application Basics, click Open Folder
- Now, open the menu list again and click on the `Power off’ icon.
- Firefox will now shut down.
- Now, go to the Firefox folder on your computer and in the profile folder find and rename the following files: places.sqlite -> places.sqlite.old and places.sqlite-journal -> places.sqlite-journal.old.
- Restart Firefox.
Delete session restore files
If there are multiple Session Restore packages saved, the web browser may run slowly or randomly and stop running.
- Click the menu icon, go to Help (?) and collect the troubleshooting information.
- Click Open Folder from Application Nasics.
- Click on the Menu button again and from there select the ‘power off’ option.
- From your profile folder, delete the following file: sessionstore.js. Also, remove any associated files such as sessionstore-1.js etc.
reset firefox
- From Firefox, click on the menu icon.
- From the list that will be displayed, select Help (?).
- Select Troubleshooting Information.
- Find and choose the Update Firefox option.
- Resume the reset process and open the browser once more at the end.
These are the easiest solutions to fix Firefox. If the web browser is still not responding in Windows 10, please provide more information: tell us when you first had the problems, what happened when you tried to fix everything, etc.
Based on these details, we will try to find specific troubleshooting solutions to help you as soon as possible. You can contact us through the comments below.