Employee training: understand the importance

It may seem obvious, but from the moment we need to develop an activity and are already able to do it, our performance tends to be much better. The objective of the training process is to prepare the person to deal with all the conditions involved when carrying out a task. With employee training, this is no different.

In-company training is essential for internal processes to function correctly and fluidly, becoming more assertive. This strategy is used to align expectations and demands and make the employee integrate with the rest of the team.

Despite being widely used, few managers recognize the importance of training employees within companies. So, if you want to understand the importance and benefits of this strategy, read on.

The importance of employee training

Employee training serves to align all managers and employees with the company’s procedures, while developing their skills. As a consequence, a team is prepared to perform its functions well and create new business alternatives, improving the company’s results in general.

The lack of training can generate extra costs with repetition of processes and customer dissatisfaction. For this reason, employee training should be considered an investment, not just an additional cost for organizations.

When a company decides to invest in an employee development strategy, it is betting on itself. Since the result of this investment will directly reflect on how the business will face market competitiveness.

In addition, the training of professionals will not only make them more efficient in search of results, but also more involved and valued in the work environment, making them essential parts for the company’s functioning. After all, learning never hurts.

Thus, the qualification of employees will involve all professionals who make up the institution’s staff. All positions, from management to operational, must participate, from the beginner to the most experienced.

The improvement also serves for the leadership to multiply its own knowledge in search of a common good, developing new skills and useful interpersonal relationships. Thus, there will be more prepared professionals who know the company well and, consequently, minimizing the need for external recruitment.

Types of training

Offering training just for the sake of offering is a serious mistake that can be made in companies. For this reason, the manager must draw up a plan according to the institution’s need and demand, since all training needs to have an objective. In addition to responding to shortcomings found in the company, it is necessary to have an alignment between the manager and the HR professional. Capacity building through training can be a way of anticipating eventual needs, in order to keep the organization always with great competitive potential.

When a diagnosis is made in a careful and coherent way, the individual advantages and limitations that must be aligned with the organizational culture of the company can be easily pointed out, and which of these factors should be worked on as a team. In this way, training can be planned to enhance skills and correct weaknesses.

However, there are countless ways to train your employees. Here are some of them:

In-person in-person training : Can be performed for a group of professionals from the same company. This training can be conducted by the company itself or by specialized training consultants.

Open classroom training: Held for people from different companies who sign up to participate. It will always be conducted by specialized training consultants.

Distance training (EAD): This training can be developed internally or externally, through digital means.

On the job training: Conducted at the workstation guided by the manager or a more qualified professional / colleague.

Job rotation : Rotation training. The professional goes through several areas / tasks within the company, in order to prepare him for all stages of a process.


We separate some benefits that training and qualifications bring to the company and employees. See them:

For the company

The absence of improvement programs can generate losses, since the exercise of the function without prior knowledge and only through daily experiences implies the practice of trial and error, until the expected result is achieved. Therefore, it can be said that prior training is beneficial in several ways:

Cost reduction: From the moment that employees comment less errors in their activities, this also generates a reduction in costs (rework costs, customer dissatisfaction, SAC openings, etc.).

Improved productivity: Reducing the number of errors during an activity increases an employee’s productivity. Making it more productive and making your team bring better, faster and more assertive results to the company.

Work optimization: Trained employees are able to complete their activities more quickly and efficiently, saving time during their working hours and leaving them free to perform a greater number of activities.

Better communication between sectors: Training will also help to improve communication between sectors. Making all employees aware of the company’s objectives in real time, thus making communication happen in a more agile and assertive manner, generating more profits for the company.

Decrease in employee turnover: The moment an employee is trained and qualified, he feels more belonging to the company, as he has his mission, vision and values ​​in mind. Making the employee turnover also decrease, generating less costs for the company.

Most competitive company: Well-trained and qualified employees are able to have better results in their professional activities, consequently improving the overall results of the company and making it more competitive within the market.

For employees

The employee who undergoes training is able to perform daily activities with more quality, since he / she has a deeper knowledge about his / her area of ​​activity and this generates gains for all.

Integration of employees: One of the points that are worked on in training and qualifications is the integration of employees. Because they are in the same environment and with the same objective, it is common to create a sense of empathy among the participants, improving daily coexistence between them.

Pleasant work environment: As a result of the good coexistence that tends to be generated in training, it is also possible to have a more pleasant and welcoming work environment for everyone.

Promotions: Based on the high knowledge and performance on the company’s aspects, the chance of promotions and job improvements with the employees who already work at the unit is increased, without the need for external recruitment.

The growth and success of any organization is completely related to the development of its employees. In order to surpass standards and raise the quality of the services offered, constant training must be carried out in which news and efficient methods are shared for the market (such as the implementation of the use of new technologies, for example). Thus, the manager provides and transmits knowledge to his employees, seeing beyond the present, seeing new possibilities and opportunities. In addition to promoting sustainable and more profitable management.

It is nice to point out that training can be done on time, based on the observed difficulties. However, they must also be done continuously, to keep employees updated and trained at all times, according to the changes in the market and even the company. Bringing more and more benefits to the company.


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