Complete solution: Hey Cortana not recognized in Windows 10

Cortana is one of the most notable and useful features of Windows 10. It allows you to search the Internet and your local files and folders. But the true utility of Cortana stands out with the voice commands. You can talk to Cortana and give her orders by her voice, and she will do “everything” you asked for.

One of the most powerful voice commands for Cortana is ‘Hey Cortana’, which allows you to ‘get Cortana’s attention’ by simply saying Hey Cortana, so you don’t have to touch any keys to be able to give Cortana the desired command. But some people have complained on the internet that they cannot activate Cortana with this command, or even cannot activate it.

Contents index

  • Hello Cortana does not work on Windows 10
    • Solution 1: make sure the Hey Cortana feature is turned on
    • Solution 2: make sure Corta na learns your voice
    • Solution 3: set Cortana to respond to all
    • Solution 4: restart your PC
    • Solution 5 – Keep your system up to date
    • Solution 6: make changes in Realtek HD Audio Manager
    • Solution 7 – Restart Cortana
    • Solution 8 – Change microphone levels
    • Solution 9 – Disable proxy
    • Solution 10 – Clear Cortana data

Hello Cortana does not work on Windows 10

Cortana is the highlight of Windows 10, but many users reported problems with the Hey Cortana feature on their PC. Speaking of Cortana issues, here are some similar issues that users reported:

  • Cortana does not work after update : According to users, this problem can appear after an update. To fix the problem, roll back the update or wait until Microsoft fixes the problem with a new patch.
  • Hello, Cortana won’t turn on : If this feature doesn’t work, you may need to optimize Cortana to recognize your voice. This is pretty simple to do, and you can do it right from the Settings app.
  • Cortana Search Not Working – This can be a big problem, but we already showed you how to fix Windows Search in one of our previous articles, so be sure to check it out for more information.
  • Cortana does not listen : Sometimes Cortana does not listen at all. If this happens, be sure to check your Cortana settings and set Cortana to respond to all.
  • Start Menu and Cortana not working – This can be a big problem, but in most cases, you can fix the problem simply by installing the latest updates.
  • Hey Cortana not turning on, available – Sometimes Hey Cortana may not be available at all. To fix the problem, start your PC in safe mode and check if that helps.

Solution 1: make sure the Hey Cortana feature is turned on

First things first, you need to make sure Hey Cortana is on. To ensure that this feature is enabled (and to enable it), do the following:

  1. Go to Search .
  2. Open Notebook and go to Settings .
  3. Enable the Hey Cortana option .

If the Hey Cortana option is enabled, you’re good to go.

Solution 2: make sure Corta na learns your voice

To use the Hey Cortana feature, you need to make sure that Cortana can easily recognize your voice. To do this, you need to change a couple of settings:

  1. Press Windows key + I to open the Settings app .
  2. When the Settings app opens , go to Cortana .
  3. Make sure the Hey Cortana feature is enabled. Now click on Learn How I Say “Hello Cortana . 
  4. Cortana will now open. Click the Start button and follow the instructions on the screen.

After completing the wizard, Cortana should optimize itself to recognize your voice and it will start working again.

Solution 3: set Cortana to respond to all

Sometimes there can be a glitch that is preventing the Hey Cortana feature from working properly. According to users, you can fix this problem simply by making a single change to Cortana’s settings. To do that, just follow these steps:

  1. Open the Settings app> Cortana .
  2. In the Hey Cortana section , make sure Reply when someone says “Hey Cortana” is selected .

Few users reported that the Hey Cortana feature was not working properly if Cortana was set to respond only to your voice, but after making this change the issue was completely resolved.

Solution 4: restart your PC

According to users, this problem can be caused by a temporary glitch, and the easiest way to fix it is to restart your PC. Once your PC restarts, the problem should be resolved and you can use Cortana once more.

If you don’t want to restart your device, you can try logging out and then logging back into your account and checking if that solves the problem.

Solution 5 – Keep your system up to date

According to users, problems with Hey Cortana feature can sometimes appear due to your system. If your system is out of date, there may be certain software bugs that can interfere with Cortana and prevent it from working properly.

However, you should be able to fix most of these problems simply by installing the latest Windows updates. By default, Windows 10 downloads missing updates in the background, but sometimes you might miss an update or two due to certain errors. However, you can manually check for updates by doing the following:

  1. Open the Settings app and go to the Update & Security section .
  2. Now click the Check for updates button . If new updates are available, they will be downloaded in the background and installed as soon as the system restarts.

Once your system is up to date, check to see if the problem with Cortana is resolved.

Solution 6: make changes in Realtek HD Audio Manager

If you’re having trouble with the Hey Cortana feature, the problem could be your audio settings. According to users, this problem can occur if you are using Realtek HD Audio, and to fix this problem, you need to do the following:

  1. Open Control Panel and open Realtek HD Audio Manager .
  2. When Realtek HD Audio Manager opens, go to Advanced Device Settings . Now choose Separate all input jacks as separate input devices .

After doing that, you just need to set your microphone as the default input device. To do that, just follow these steps:

  1. Right-click on the Speaker icon in the lower right corner and choose Open Sound Settings .
  2. Locate the Input section and set your microphone as the default audio device.

After doing that, be sure to run the wizard and optimize Cortana for your voice. After doing that, the problem with the Hey Cortana feature should be fixed.

Solution 7 – Restart Cortana

If the Hey Cortana feature isn’t working on your PC, you may be able to solve the problem by simply turning it off and on again. This is a fairly simple solution, but many users reported that this method worked for them, so be sure to give it a try.

Solution 8 – Change microphone levels

If you’re having trouble with the Hey Cortana feature, your microphone may not be set up correctly. To fix the problem, you need to adjust the microphone levels manually. To do that, just follow these steps:

  1. Open sound settings . We showed you how to do it in one of our solutions above, so be sure to check it out.
  2. In the input section , click device properties .
  3. When the Microphone Properties window opens , go to the Levels section . Adjust the Microphone and Microphone Boost sliders . Now click on Apply and OK .

After adjusting the mic levels, your mic will be more sensitive to sound and the Cortana issue will be resolved.

Solution 9 – Disable proxy

Many users tend to use proxy to protect their privacy online, but in some cases, their proxy can interfere with Cortana and cause problems with the Hey Cortana feature.

To fix the problem, it is recommended to disable the proxy settings. You can easily do it by following these steps:

  1. Open the Settings app and go to Network and Internet .
  2. In the left pane, select Proxy from the menu. In the right pane, disable all options.

Once the proxy is disabled, the problem should be resolved. If you are concerned about your privacy online, we suggest that you consider switching to a VPN. There are many great VPN clients on the market, but if you are looking for a good VPN client, we suggest you give Cyberghost VPN a try .

Solution 10 – Clear Cortana data

Sometimes Cortana data can get corrupted, and that can lead to issues with the Hey Cortana feature. However, you can fix this problem by deleting the corrupted data. Doing this manually can be a tedious process, therefore it is always better to use cleaner software like CCleaner .

Just launch CCleaner and go to Applications> Windows Store> Cortana . Now click the Clean button to delete these files. Once you delete these files with CCleaner, the problem should be resolved and you can use Cortana without any problem.

Choosing the correct settings for your Virtual Assistant should solve your problems with Cortana not recognizing your voice. But in case you still have any issues with Cortana, even after you’ve fixed everything, let us know in the comments and we’ll try to help you further.

 

by Abdullah Sam
I’m a teacher, researcher and writer. I write about study subjects to improve the learning of college and university students. I write top Quality study notes Mostly, Tech, Games, Education, And Solutions/Tips and Tricks. I am a person who helps students to acquire knowledge, competence or virtue.

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