All Overwatch 2 Technical Problem Solving

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Server error, problems connecting to friends, crashes, low FPS and more

The launch of Overwatch 2 was n’t exactly smooth . The first players were met by queues of tens of thousands of people and frequent crashes. However, many major online games experience similar problems on launch day. To date, most of the technical problems on the side of the developers have already been resolved and there are mostly problems on the side of the users.

In this article, we’ve collected common Overwatch 2 issues and provided proven solutions for them.

What kind of computer is needed for Overwatch 2 (system requirements)

The game can load up to 12 processor threads. Therefore, a processor not lower than the modern Intel Core i5 or AMD Ryzen 5 is recommended. In addition, for a stable 60 FPS at maximum settings at 1080p, a GeForce GTX 1060 or Radeon RX 570 video card is required.

As for the official system requirements, they are only for 1080p (1920×1080) resolution. We’ve reviewed independent benchmarks of the game and added recommendations for 2K (2560×1440) and 4K (3840×2160) play.

Official minimum system requirements (720p @ 60 FPS, low preset):

  • Operating system:Windows 10 (64-bit only!).
  • Processor:Intel Core i3 / AMD Phenom X3 8650.
  • Video card:NVIDIA GeForce GTX 600 Series / AMD Radeon HD 7000 Series.
  • RAM:8 gigabytes.

Official recommended system requirements (1080p @ 60 FPS, high preset):

  • Operating system:Windows 10 x64.
  • Processor:Intel Core i7 / AMD Ryzen 5.
  • Video card:NVIDIA GeForce GTX 1060.
  • RAM:16 gigabytes.

How Overwatch 2 works on the GeForce GTX 1060, the most popular graphics card among Steam users

Computer to play at 1440p @ 60 FPS (tested):

  • Operating system:Windows 10 x64.
  • Processor:Intel Core i7-8700K / AMD Ryzen 7 2700X.
  • Video card:NVIDIA GeForce GTX 1070 / Radeon RX 5600 XT.
  • RAM:16 gigabytes.

4K @ 60 FPS PC (tested):

  • Operating system:Windows 10 x64.
  • Processor:Intel Core i7-9700K / AMD Ryzen 7 3700X.
  • Video Card:NVIDIA GeForce RTX 2070 / Radeon RX 5700 XT.
  • RAM:16 gigabytes.

Overwatch 2 won’t launch on Windows 7

The game is not designed to run on Microsoft operating systems older than Windows 10.

If you have Windows 10 , and the game still does not start, then try installing all the latest updates.

Unable to communicate with Blizzard servers / “Unexpected server error” error / Overwatch 2 cannot connect to servers / large queues

This happens if the game servers are overloaded, or technical work is underway. Just try again after a while (sometimes the next day).

You can check the server status here .

Can’t add friend to match / “Player is in a different version of Overwatch” error

  1. Both players need to update the game to the latest version.
  2. If this does not help, you can remove the player from friends and add again.
  3. Also, similar problems can occur if you play on different platforms.

Game crashes without error

  1. Restart your computer.
  2. If the first did not help, then check the integrity of the game files:
  3. launch net;
  4. go to the “All games” section at the top left;
  5. open the page with the game Overwatch 2;
  6. click on the gear sign to the right of the blue “Play” button in the lower left corner;
  7. click “Scan and restore”, and then “Start scan” in the window that appears;
  8. wait for the process to complete.

Overwatch 2 crashes with error 0x0c000142 / 0x0c000005

Run Windows System File Checker. To do this, press the keyboard shortcut Windows + R , and then in the window that opens, type “sfc /scannow” (without quotes). After the check is complete, restart your computer.

Error 0xc000007b

Reinstall or update NVIDIA drivers. It is advisable to do a clean install to reset unsuccessful settings.

Out of memory error in Overwatch 2

Your PC is running out of RAM. The best solution is to increase the amount of RAM to at least 8 gigabytes. Increasing the swap file probably won’t help. Also, be sure to close your browser before launching any game. Especially if it has a large number of open tabs.

The resolution does not change in the game / the image goes beyond the screen

This problem can occur if screen scaling is enabled in Windows. You can compensate for this in the following way:

  1. Find the exefile in the game folder.
  2. Go to properties and go to the “Compatibility” tab.
  3. Click the “Change high DPI settings” button.
  4. In the “Override scaling mode…” option, select “Application”.

Overwatch 2 slow / lag / optimization issues / graphical artifacts / CPU 100% loaded / GPU 80% loaded or below

Check if your PC meets the system requirements

See See What kind of computer do you need for Overwatch 2 above.

Update your video card drivers

This will help the graphics card work more efficiently with the new game. To update drivers, visit the graphics card manufacturer’s website:

  • NVIDIA GeForce :The site will select the appropriate drivers for you. Just click “Search” and then “Download Now”. After the download is complete, run the downloaded file and follow the instructions in the installer.
  • AMD Radeon :Scroll down to Search for your product and select your graphics card under Graphics . Click the Submit button. On the page that opens, click LMB on your version of Windows and click “Download”. Once the download is complete, run the downloaded file and follow the instructions in the installer.

Important: Be sure to restart your computer after updating your drivers.

Turn on high performance for graphics card

For NVIDIA GeForce owners:

  1. Open the NVIDIA Control Panel by right-clicking on the desktop.
  2. Select Manage 3D Settings from the list on the left.
  3. Switch to the Software Settings tab in the main screen and select Overwatch 2from the drop down list under 1. Select a program to configure “(if the game is not in the list, then add the appropriate button next to it).
  4. In the list below, find the “Power Management Mode” feature and toggle it to “Preferred Maximum Performance Mode”.

For owners of AMD Radeon and AMD processors:

  1. Open Radeon Settings by right-clicking onthe desktop.
  2. Go to the “System” section.
  3. In the “Switchable Graphics” category, set the graphics card with “maximum performance” as the main one.
  4. Click Accept.

Disable NVIDIA Reflex

This will help reduce the load on the processor, but slightly increase the input lag .

Disable reflections and lower shadow quality

These are the most demanding graphics options in the game. Read more about setting other options below.

How to adjust the graphics in Overwatch 2 for a weak PC / how to increase FPS (frame rate)

Optimal settings for a weak PC , close to the minimum system requirements:

  • Screen mode:full screen.
  • Field of view:
  • Dynamic draw scale:
  • Drawing scale:
  • Frame Rate:
  • Vertical sync:
  • Triple buffering:
  • Reduce Buffering:
  • NVIDIA Reflex:
  • High Quality Resampling:
  • Texture quality:
  • Texture Filtering:High – 4x.
  • Fog Detail:
  • Dynamic reflections:
  • Shadows:
  • Detailing of models:
  • Effects Detail:
  • Lighting quality:
  • Anti- Aliasing:Low – FXAA.
  • Refractive quality:
  • Screenshot quality:X1 resolution.
  • Environment shading:
  • Local reflections:
  • Damage effects quality:

Audio issues in Overwatch 2

  1. Open the Windows Control Panel.
  2. Go to the Hardware and Sound section.
  3. Open sound settings.
  4. Select the default device (there should be a green check next to it) and go to its properties using the button below.
  5. In the “Advanced” tab, select the default format “24 bit, 48000 Hz”.
  6. If it doesn’t help, then lower it to “16 bits, 44100 Hz”.
  7. If this does not help, then run the “Sound Troubleshooter” by right-clicking onthe volume icon in the lower right corner of the desktop. Follow the instructions of the program.

Game freezes / DXGI_ERROR_DEVICE_HUNG error / black screen

Perhaps the problem is overheating of the video card:

  1. Check if the fans of her cooling system are blocked by adjacent wires.
  2. If everything is in order with the first one, then try to reset the overclocking: go to the MSI Afterburnerapplication and click the Reset button (if such a program is not installed, then the video card most likely did not overclock).

Gamepad (joystick) not working in Overwatch 2

Try uninstalling the device in Device Manager and restarting your computer.

Write in the comments if you know other ways to solve technical problems in Overwatch 2

 

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