Great essay effective communication is being discussed in this article.You Must understand the process of effective communication in order to become successful in organization.
Strengthening Your Communication Skills.
You’ve just taken a brief look at the process of communication, its barriers, and its operation within organizations. This overview is the first step in strengthening your communication skills—your ability to read, listen, speak, and write. In addition to helping you feel confident in your personal life, these skills are exceptionally important in your professional life.
Whether you get the job you seek and the pro-motions you deserve depends on many factors, some of which you can’t control. But one factor that you do control is how well you communicate. Sara Lee CEO John Bryan recognized this when he said that communication skills are “about 99 percent developed?.
They are not inborn. Bryan contends that “the ability to con-struct a succinct memo, one that concentrates on the right issues, and the ability to make a presentation to an audience—these are skills that can be taught to almost anyone.”‘ Communication skills can certainly be learned. This book and this course will help you become a better communicator through study of techniques, through observation of models, and through practice. Practice, of course, is most valuable when accompanied by appropriate feedback. You need someone like your instruc-tor to tell you how to modify your responses so that you can improve. We’ve designed this book and its Study Guide to provide you with the princi-ples, process, models, and practice you need to become a successful business communicator.
- Summit-N. of Learning Coals I. Explain the importance of communication skills for knowledge work-en. Three out of every four future jobs will be filled by knowledge workers who can work effectively with words, figures, and data These employees need excellent communication skills to be hired, to perform effectively on the job. and esrwcially to he promoted into management.
Describe the communication process and its central objective.
The sender encodes (selects) words or symbols to express an idea. The message is sent verbally over a channel (such as via letter, memo, or telephone call) or is expressed nonverbally, perhaps with gestures or body language. “Noise–such as loud sounds, misspelled words, or other distractions—may interfere with the transmission. The receiver decodes (interprets) the message and attempts to make sense of it. The receiver responds with feedback, informing the sender of the effectiveness of the message. The objective of communica-tion is the transmission of meaning so that a receiver understand a message as intended by the sender.
Recognize six barriers to interpersonal communication and methods for overcoming them.
Bypassing causes miscommunication because peo-ple have different meanings for the words they use. One’s frame of reference creates a filter through which all ideas are screened, sometimes causing distor-tion and lack of objectivity. Weak language skills as well as poor listening skills impair communication efforts. Emotional interference-joy, fear, anger, and so forth—hampers the sending and receiving of messages. Physical distrac-tions-noisy surroundings, faulty acoustics, and so forth—can disrupt oral communication. You can reduce or overcome these communication barriers if you (a) realize that the communication process is imperfect, (b) adapt your message to the receiver, (c) improve your language and listening skills, (d) question your pre-conceptions, and (e) plan for feedback.
Identify The Three Functions Of Business Communication/Essay Effective Communication.
Whether you are communicating internally or externally, the three primary functions are (a) to inform. (b) to persuade, and/or (c) to promote goodwill.
- Contrast oral and written communication. Oral, usually two-way, communication provides immediate feedback, nonverbal clues, a warm feeling, and a forceful impact, as well as enabling multiple input. Written, usually two-way, communication provides a permanent record, convenience, economy, a careful message. and easy distribution.
- Distinguish between formal and informal channels of communication. Formal channels of communication in organizations include policies, procedures. and directives flowing downward from management to employ-ees. An informal channel is the grapevine, which carries unofficial news—both personal and organizational—among friends and coworkers.
Recognize six barriers to organizational communication and methods fur overcoming them.
A closed communication climate prevents the free flow of information between management and subordinates. Top-heavy organization inhibits communication because messages must flow through many levels of management. Filtering causes distortion as receivers screen messages through their own perceptions. Lack of trust makes communication impossible. Rivalry and competition for recognition may cause individuals to distort or conceal essential data. Power and status can interfere with clear communication when, for example, the boss avoids admitting poor judgment or when employees are silent about achievements or circumstances that reflect poorly on them.
Many barriers to communication can be overcome if an organization (a) encourages an open environment for interaction and feedback among all employees, (b) flattens the organizational structure by removing some levels of management, (c) promotes horizontal communication so that employees know what other employees are doing, (d) establishes rumor-control mechanisms to keep employees fully informed, and (e) provides ample organizational information directly from management to employees.